Shipping and delivery policy

We thank you and appreciate your purchase with us on www.trulytraditionals.com (“Website”) and (referred to as “TRULY TRADITIONALS”). Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. The Delivery of your product shall be governed by this Policy

Once the customer has successfully placed an order for a product on the Website, the same shall be delivered within 7 days, however this may be increased depending on the shipping address of the Customer. The order can be tracked from the ‘My Account’ section on the Website.

The Delivery shall be done by the partners of the Website and they shall work to provide you the same at the earliest.

The Customer shall not be entitled to return the product to the delivery person in the event that he/she wants to return the product. The process of return and exchange shall be governed by our return and refund policy. The Delivery shall be deemed to be completed once the delivery partner has intimated the Company that the product has been delivered successfully on the required address.